Are you in the market for new windows? Your choice of Houston window contractors can make the difference between high-performance results and costly mistakes.
Before signing on the dotted line, do a little research into the company and the products they offer to be sure you’ll actually get what you’re promised.
Checking Out the Business
Not every remodeling business with a listing on Google is a quality contractor. Even if the results show up on the first few pages, remember this: being good at SEO isn’t necessarily the same as being good and installing new windows and doors.
A business can claim just about any level of expertise, but there are some things you can look for to ensure a Houston contractor you’re considering is established.
Here are a few things you should verify:
- A Physical Business Address (NOT a Residential Address or P.O. Box)
- A Professional-looking Website
- Business Phone Number
- Business Cards
- Business Email with an @business name.com Address
- Proof of Full Business Insurance Coverage
- Years in Business
- Customer-Facing Showroom
You should also read—and heed—customer reviews and ask for references from past customers.
Do They Offer Quality Products
Not all replacement windows are the same. Even brand-new homes can have inferior windows, so it’s important to learn as much as you can about the windows on offer.
Features you should check for include R factor, U factor, and solar heat gain coefficient ratings.
It’s also a good idea to research the manufacturer that provides the windows, doors, and other materials the contractor uses.
How They Handle Money Matters
A salesman can promise anything at all, but it means nothing until you have those promises in writing. Your contractor should provide WRITTEN estimates. Be sure to read the fine print and ensure that all verbal promises are included in the written estimate. Don’t sign if the written estimate is different from the verbal agreement.
Does the contractor insist on full payment upfront? This is a red flag, and you should avoid using a contractor who asks for this.
Warranties and Complaints
A contractor says “We offer a full warranty.” That’s nice—but it’s not enough information. Ask for a written version of the warranty BEFORE doing business with the company. Read the details and understand what is and what is not included.
A quality contractor will have a process in place for handling complaints. Ask about and understand their procedures before signing a contract.
Contact Our Trusted Houston Window Contractors
Since 2012, Window Authority of Houston has provided highly reviewed window and door installations and other remodeling services. Contact us today for more information or fill out our online form now to schedule a free consultation.
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